KCS
Content, Customer Engagement, CRM and KCS with Sara Feldman
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Podcast (kmlobby): Play in new window | Download (Duration: 20:20 — 23.3MB) | Embed
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Sara Feldman is the Director of Member Engagement for the Consortium for Service Innovation, where she connects Members with resources to support their success and enhance their customer experience. She is a KCS v6 Certified Trainer and experienced with customer-centric functions in the software industry. With a foundation in Technical Writing and Knowledge Management, her previous roles have…
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