Knowledge Management
Good Knowledge Management is Good Customer Service with John Antill
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John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership…
Read MoreDecision Making at the Speed of Relevance with Brett Patron
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With over a decade in the KM field, Brett Patron is a Senior Knowledge Management Advisor for the Office of the Chief Knowledge Officer of US Army Training and Doctrine Command. Previously, he was a Deployable KM Strategist with Joint Enabling Capabilities Command (JECC), based in Norfolk, Virginia. With JECC he deployed on over 30…
Read MoreSector Checks, Grit, and Truth Decay with Kevin L. Moffatt
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Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including…
Read MoreDesigning Learning and Knowledge Flow in Organizations with Moya Radley
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Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they…
Read MoreMicroLearning at the IRS: Creative Knowledge for self-service with Kelly Barrett
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Kelly Barrett has worked for the IRS for 23 years, starting as a Data Entry Transcriber and worked his way up to a Human Resources Education and Knowledge Management Specialist. Kelly has over 15 years of training project management experience with an expertise in eLearning course development and is a certified Instructional Designer (ISD) and…
Read MoreKnowledge Responsibility: The Organization That Expects You to Own That with Dr. Cindy J. Young
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Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.…
Read MoreNarratives of Work: Social Collaborations in Organizations
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Ana Neves Ana is the founder and managing director of Knowman, a consulting company focused on knowledge management and enterprise social networks. Prior to this, she has worked with public and private sector companies in different countries. In the UK, she was Knowledge Network Manager at the NHS Modernization Agency and Cultural Change Manager at…
Read MoreData Interpretation and Nonprofit Communications: Dr. Candice Borgstein
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Dr. Candice Borgstein is a Knowledge and Communication Design Specialist, with over 15 years of experience managing and designing strategic communications for digital finance solutions, financial inclusion, and various private and not-for-profit stakeholder projects. These projects are located across Sub-Saharan Africa, specifically Botswana, eSwatini, Lesotho, Mozambique, Nigeria, Rwanda, South Africa, and Zimbabwe. At the most…
Read MoreSouth Africa does Knowledge Management: Guest Dr. Hanlie Smuts
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Dr. Hanlie Smuts is an associate professor in the Department of Informatics at the University of Pretoria since 2017. During her tenure in industry, she delivered consistent customer relevance across all digital touch points by empowering customers through convenient and effective self-service, and by driving growth through personalized digital offerings and adjacent ecosystems. Her lecturing…
Read MoreNATO Communications and Information Agency: The OSCAR Awards and deep perspectives with Maria-Rosa Moroso
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Maria-Rosa (Mia) Moroso is the Head of Information and Knowledge Management at the NATO Communications and Information Agency, and leads this effort since 2014. She is passionate about exploring ways for people to share their knowledge and expertise to become the best versions of themselves while growing their business or organization. Mia has a MSc…
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