Data Interpretation and Nonprofit Communications: Dr. Candice Borgstein

Dr. Candice Borgstein is a Knowledge and Communication Design Specialist, with over 15 years of experience managing and designing strategic communications for digital finance solutions, financial inclusion, and various private and not-for-profit stakeholder projects. These projects are located across Sub-Saharan Africa, specifically Botswana, eSwatini, Lesotho, Mozambique, Nigeria, Rwanda, South Africa, and Zimbabwe. At the most…

Read More

South Africa does Knowledge Management: Guest Dr. Hanlie Smuts

Dr. Hanlie Smuts is an associate professor in the Department of Informatics at the University of Pretoria since 2017. During her tenure in industry, she delivered consistent customer relevance across all digital touch points by empowering customers through convenient and effective self-service, and by driving growth through personalized digital offerings and adjacent ecosystems. Her lecturing…

Read More

NATO Communications and Information Agency: The OSCAR Awards and deep perspectives with Maria-Rosa Moroso

Maria-Rosa (Mia) Moroso is the Head of Information and Knowledge Management at the NATO Communications and Information Agency, and leads this effort since 2014. She is passionate about exploring ways for people to share their knowledge and expertise to become the best versions of themselves while growing their business or organization. Mia has a MSc…

Read More

Nonprofit Revenue: Endowments, Planned Giving, and the Business of Fundraising with Geof Follansbee

I came to work at Chautauqua in 2004 as the chief executive officer of the Chautauqua Foundation and as the vice president of development for Chautauqua Institution. Sixteen years later, I gave up my role at the Foundation and currently focus on leading the advancement program of the Institution as senior vice president and chief…

Read More

People+Learning=Investment: KM perspectives from the Swiss Knowledge Management Forum with Dr. Pavel Kraus

Dr. Kraus has a boutique consultancy www.aht.ch with targeted business innovation solutions for department leaders. Over 30 years of experience as project manager in pharma and med tech industries with focus on team collaboration and ICT data analysis in research and development. Coach of agile methods, innovation culture and mindset. Knowledge management consultant and lecturer.…

Read More

Knowledge Management Grit: Inspiration with Sarah Berndt Hampton

Sarah Hampton is a Learning and Knowledge Management Program Manager who works to apply attributes of Information and Data Governance and Management, Library Science and Knowledge Management into the realm of Learning & Development.  This fusion has resulted in an expanded scope of effectiveness for which she is grateful to have the opportunity to develop.   Collaborating…

Read More

The interesting capacities of knowledge and #AI with Nadia Kaloyanova

Nadia is a senior manager at TechnologyValley. TechnologyValley is specialized in Conversational Artificial Intelligence for businesses which offers highly customizable products in the field. TechnologyValley’s proprietary AI technology provides many unique capabilities such as understanding multiple meanings per message, interacting with users via innovative Conversational User Interfaces and many others.

Read More

Knowledge in US Army Commands: Trust, Orientation, Data, and Adaptation.

Bryan Choe is a young professional born and raised in Honolulu specializing in Technology, State, and Government relations’ strategies. Passion in anything physically and mentally demanding; from hiking Hawaii Loa ridge to venturing deep into rabbit hole algorithms; to community based activities with local neighborhood boards, to the battle against sequestration in the federal level.…

Read More

Integration, Network, Grass Roots, Infrastructure, Retention: The #CKO View of Ved Prakash

Ved Prakash is a well-recognized senior industry professional with a global experience of 29 years in a variety of leadership roles with strategic, business and operational responsibilities, including large transformation programs. He is considered a thought leader in Knowledge Management with core expertise in enterprise KM strategy, governance, knowledge and social architecture, process, technology enablement,…

Read More

Content, Customer Engagement, CRM and KCS with Sara Feldman

Sara Feldman is the Director of Member Engagement for the Consortium for Service Innovation, where she connects Members with resources to support their success and enhance their customer experience. She is a KCS v6 Certified Trainer and experienced with customer-centric functions in the software industry. With a foundation in Technical Writing and Knowledge Management, her previous roles have…

Read More