Good Knowledge Management is Good Customer Service with John Antill

John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership…

Read More

Sector Checks, Grit, and Truth Decay with Kevin L. Moffatt

Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including…

Read More

Designing Learning and Knowledge Flow in Organizations with Moya Radley

Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they…

Read More

Knowledge Responsibility: The Organization That Expects You to Own That with Dr. Cindy J. Young

Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.…

Read More

Narratives of Work: Social Collaborations in Organizations

Ana Neves Ana is the founder and managing director of Knowman, a consulting company focused on knowledge management and enterprise social networks. Prior to this, she has worked with public and private sector companies in different countries. In the UK, she was Knowledge Network Manager at the NHS Modernization Agency and Cultural Change Manager at…

Read More

Surprise, surprise, knowledge management impacts employees!

Guest Blogger CaseyAnn Salanova currently heads the Interlibrary Loan department and serves as the Core Team Leader at Schmidt Library at York College of Pennsylvania. Surprise, surprise, knowledge management impacts employees! What a novel idea, right? Not really when you think about it because where does knowledge lie? Within people. And employees—at least for now—are…

Read More

The Importance of Knowledge Management

by  Edwin K. Morris on 12/7/2016 11:45 AM Edwin K. Morris ​ Pioneer Knowledge Services [email protected] Knowledge management is a contemporary business practice and organizational capacity builder that is recognized and used by governments, military systems, industries, corporations, foundations, and academia. The World Health Organization considers “KM to be the dual challenge of, first, managing information and…

Read More