Mandy has a law degree, LLB from the University of Nottingham and an MA in Information and Library Studies from Loughborough University. Her early information career was in Greenfield Medical Library at the University of Nottingham and Health Promotion Resources along with a JISC funded digital document delivery project. Information Services Manager at Browne Jacobson, a large firm of solicitors for 25 years provides opportunities to use all of her passions and skills such as Knowledge Management, information literacy, innovative training for end users and helping others to develop.
Mandy is fascinated by how people learn and build on their knowledge to generate new knowledge, to innovate and share with others. An avid believer in constant improvement Mandy gained CILIP Chartership status in 2001 and became the first person to gain MCLIP Chartered Knowledge Manager through the conversion route in 2021. A regular contributor to Information Professional, Mandy has also been published in Legal Information Management and the Law Society Gazette along with contributing chapters to the first and second editions of BIALL Handbook of Legal Information Management and Knowledge Management: Social, Cultural and Theoretical Perspectives.
Mandy takes a keen interest in her own professional development and supporting others through her role as joint Professional Registration Support Officer for CILIP East Midlands.