Good Knowledge Management is Good Customer Service with John Antill

John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership…

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Sector Checks, Grit, and Truth Decay with Kevin L. Moffatt

Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including…

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Designing Learning and Knowledge Flow in Organizations with Moya Radley

Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they…

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Narratives of Work: Social Collaborations in Organizations

Ana Neves Ana is the founder and managing director of Knowman, a consulting company focused on knowledge management and enterprise social networks. Prior to this, she has worked with public and private sector companies in different countries. In the UK, she was Knowledge Network Manager at the NHS Modernization Agency and Cultural Change Manager at…

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KM is Change Management: Asian Development Bank and the #KMAlchemy

   Mary Jane CarangalSan Jose Senior Knowledge Management Officer,   Sustainable Development and Climate Change Department, Asian Development Bank Since 2013, Jane has been working with the Knowledge Advisory Services Center (SDCC-KC) on creating a database of knowledge partnerships and related policies, enhancing country knowledge plans, and preparing ADB’s Knowledge Management Action Plan for 2021 to…

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South Africa does Knowledge Management: Guest Dr. Hanlie Smuts

Dr. Hanlie Smuts is an associate professor in the Department of Informatics at the University of Pretoria since 2017. During her tenure in industry, she delivered consistent customer relevance across all digital touch points by empowering customers through convenient and effective self-service, and by driving growth through personalized digital offerings and adjacent ecosystems. Her lecturing…

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People+Learning=Investment: KM perspectives from the Swiss Knowledge Management Forum with Dr. Pavel Kraus

Dr. Kraus has a boutique consultancy www.aht.ch with targeted business innovation solutions for department leaders. Over 30 years of experience as project manager in pharma and med tech industries with focus on team collaboration and ICT data analysis in research and development. Coach of agile methods, innovation culture and mindset. Knowledge management consultant and lecturer.…

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The interesting capacities of knowledge and #AI with Nadia Kaloyanova

Nadia is a senior manager at TechnologyValley. TechnologyValley is specialized in Conversational Artificial Intelligence for businesses which offers highly customizable products in the field. TechnologyValley’s proprietary AI technology provides many unique capabilities such as understanding multiple meanings per message, interacting with users via innovative Conversational User Interfaces and many others.

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